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The customer care section of various companies includes which type of chatbot? and write features of that bot

Topic NLP
Type Short answer type
Class 10

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1 Answer

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The customer care section of various companies includes scriptbots.

Its features are-

  • Script bots are easy to make
  • Script bots work around a script which is programmed in them
  • Mostly they are free and are easy to integrate to a messaging platform
  • No or little language processing skills
  • Limited functionality
    Study more about NLP at NLP Class 10
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