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I used to identify opinions online to help what customers think about the products and services. Who am I?

Topic   Natural Language Processing (AI Domain)
Type  Short answer type
Class 10
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1 Answer

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The correct answer is sentiment analysis.

Explanation:-

The goal of sentiment analysis is to identify sentiment among several posts or even in the same post where emotion is not always explicitly expressed. Companies use Natural Language Processing applications, such as sentiment analysis, to identify opinions and sentiments online to help them understand what customers think about their products and services.  Beyond determining simple polarity, sentiment analysis understands sentiment in context to help better understand what’s behind an expressed opinion, which can be extremely relevant in understanding and driving purchasing decisions.


 Study more about Natural Language Processing at Natural Language Processing Class 10  

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