Question

Identify the type of chat-bot with the information given below:

• These bots work on pre-programmed instructions inside the application/machine and are generally easy to develop.
• They are deployed in the customer care section of various companies.
• Their job is to answer some basic queries that they are coded for and connect them to human executives once they are unable to handle the conversation.

Topic	Natural Language Processing
Type	Sample Question 2022-2023 CBSE
Class	10

Answer 1

Script Bot

• These bots work on pre-programmed instructions inside the application/machine and are generally easy to develop. 
• They are deployed in the customer care section of various companies. 
• Their job is to answer some basic queries that they are coded for and connect them to human executives once they are unable to handle the conversation.

 

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